Dear all - Our commitment to you means that we promise to go above and beyond your expectation. The programs listed in our Zip Line Kits branded CTSC and iZipline are here for your benefit and we take pride in all we do to serve you as always.
About the One-Year 100% Satisfaction Guarantee
Okay Let’s face it, sometimes things don’t work out and zip lines happen to not be your deal. No problem at all, We are sure you will come around eventually. But, just in case you don’t, we accept returns for up to 1 year from the date of purchase, no matter the condition of the product. We want you to love your zip line kit like we do, but we understand if you can’t. We still love you and your loved ones.
Here it is in simple English, we offer a 1-Year 100% Satisfaction Guarantee, and you just pay for the return shipping.
About getting a zip line expert
We are committed to helping you build amazing zip line adventures in your backyard. Superior customer service is the primary goal of our company year around. That's why we are helping to walk with our customers through the process of building a zip line. They might not be able to hold the ladder for you, but they can do a lot. Count on our zip line kit branded CTSC and iZipline to talk you through any portion of your build, give you instruction on how to return your used Zip Line Kit, or perhaps just help you figure out at what else to share with other buyers on good experiences.