Our commitment to you means that we promise to go above and beyond to help you. The programs listed in our Zip Line Kits are here for your benefit and we take pride in all we do to serve you every time.
Let’s face it, sometimes things don’t work out and zip line kits happen to not be your deal. No problem. We are sure you will come around eventually. But, just in case you don’t, we accept returns for up to 1 year from the date of purchase, no matter the condition of the product. We want you to love your gear like we do, but we understand if you can’t. We still love you. Here it is in plain English, we offer a 1-Year 100% Satisfaction Guarantee, and you just pay for the return shipping. No strings attached.
We are committed to helping you build amazing zip line adventures in your backyard. Superior customer service is the primary goal of our company. We might not be able to hold the ladder for you, but they can do a lot. Count on our Zip Line Expert team to talk you through any portion of your build, our box included a detailed installation tips instruction on how to Install your cute Zip Line Kit. These real human denizens of greatness will walk even the wariest homeowner through building a zip line, from step one to step done. Just contact us or send an email to solve all issues.